Frequently Asked Questions - FAQs

How can I place an order on Shahji Ghee?

Want to place an order follow these steps:


Step 1. Type Shahji Ghee on your browser search bar.

Step 2. Go to shop now page from the header menu. 

Step 3. To see prices in your currency, use currency converter located at right top corner.

Step 4. Select your desired product, add it to the cart

Step 5. Click on check out, fill your required details, and then pay.

Step 6. After completing payment, you will see a thank you message. 

Step 7. Whoa! You successfully placed your order.

What information do I need to provide to make an order?

To place an order on Shahji Ghee be ready with the following information:
  • Your phone number & Email ID
  • Shipping or billing address.
  • Payment method – Credit card/Debit card number to complete your order.

How do I know that my order is placed or not?

When you successfully placed your order at Shahji Ghee, you will receive an confirmation message on your mobile phone. Tracking ID will be sent next day after processing your order on the same number.

What are your shipping & handling charges?

Shipping charges vary as per the quantity you order. For Australian customers, approx shipping charges are as follow:

1 Litre - 71.72 AUD

2 Litre - 98.15 AUD

3 Litre - 113.15 AUD

4 Litre - 194.41 AUD

5 Litre - 224.60 AUD

When will my order ship?

As you placed your order at Shahji Ghee. We quickly start processing your order. You can expect your order delivered to your door step in 3-4 days. In some cases, in 2-3 days. 

Can I inspect the goods before receiving them?

Yes, you can check the quality or inspect the goods before receiving it. You are free to do so.

What if my order do not received on time?

In this case, be cool! 

Your order is safe and is on the way. You can call our customer care executive to take a breath of relief.

Which countries do you ship to?

Everywhere! except outside the earth.

How can I pay for my order?

We accept credit Card/Debit card, Paytm, PhonePe, Google Pay, or any UPI as the form of payment method. You can pay any of this method.

What credit cards do you accept?

We accept VISA, MasterCard, American Express, Discover card, and Rupay.

What currency are your prices listed in?

As website located in Bharat (India), our all prices is originally listed in bhartiya rupees (INR). But, you can use currency converter to see prices in Australian Dollar (AUD) by clicking the bharat flag top right corner.

What is your refund policy?

Can I return the product?

Sorry, but we do not facilitate return of the product due to long distance and high delivery charges. If you see any type of issue with the product such as product damage, quality issue, or wrong item. We will fully refund your money after verifying it.